Conversation API Release Notes

See how the Sinch Conversation API is evolving and find out about new features and bug fixes.

2022-08-26

• Improve Conversation API metadata documentation (callbacks, conversations)

2022-08-10

• Queue Prioritisation to support HIGH_PRIORITY messages
• App Cache improvements
• Autoscaling improvements

2022-07-29

• Removed manual channel webhook configuration step when configuring Telegram and LINE channels via API

2022-06-01

• Added a webhook for when a contact is updated
• Added field metadata_update_strategy to Conversation Update

2022-04-27

• Added field default_sender to MMSCredentials
• Added the injected flag to the message object
• Added restriction to callback queue length per application

2022-04-13

• Improved webhook url validation

2022-03-21

• Internal improvements

2022-03-02

• Improved validation of the request body

2022-02-21

• Updated Postman Collection
• Moved List Message documentation to the Messages tab in the API reference section

2022-02-09

• Release of Dispatch processing mode support Beta
• Support for SMS_MAX_NUMBER_OF_MESSAGE_PARTS channel property on SMS channel

2022-01-21

• Release of WeChat channel support Beta

2021-12-15

• Add Processing Mode documentation
• Improve descriptions of several APIs
• Add more information to unsupported callbacks webhook
• Add support to conversation MO metadata

2021-11-16

• Release of LINE channel support Beta

2021-10-28

• Improve Apple BC card message with rich link transcoding

2021-09-29

• Release of Apple Business Chat channel support Beta

2021-09-22

• Allow 4 digit short code senders for the MMS channel
• Correctly populate the ViberBM DR timestamp

2021-09-21

• Improve Instagram icebreaker, shop product referral and story reply callbacks with metadata

2021-09-08

• Added support for Instagram private replies feature

2021-09-06

• Added supporting for Telegram Card & Choice Messages

2021-08-11

• Improved validation of Location and Choice Messages for Facebook Messenger
• Bugfix for timestamps in Viber Business contact messages
• Improve Instagram setup process with Facebook login button

2021-07-28

• Facebook Media Messages now support image, audio, video and document types
• Improved error messages for MMS channel media validation
• Viber Bot channel user profile query support

2021-07-14

• Release of KakaoTalk channel support Beta
• Improvements in validating content for WhatsApp message requests
• Validation of phone number contact identities

2021-07-08

• Release of Telegram channel support Beta

2021-06-24

• Improvements in transcoding of CardMessage and CarouselMessage for Instagram channel

2021-06-23

• Improvements on MMS channel for handling choice responses and contact messages that contain media attachments
• Improvements in message request validation
• Enable setting contact metadata in message request for newly created contacts
• Handling of Suspended state for WhatsApp bots

2021-06-09

• Bugfixes in the CardMessage text formatting on WhatsApp and Viber Business channels
• Improvements for WhatsApp channel error response mapping and forwarding
• Support for vCard .vcf files on MMS channel in MediaMessage and CardMessage
• Support for MMS STRICT VALIDATION channel property to validate MMS media message contents against best practices
• Support for contact based retention policy
• New feature in Contact Management: enables fetching user profile from channels (this first release only supports Facebook Messenger)

2021-06-02

• Release of Instagram channel support Beta

2021-05-26

• Bugfix for supporting RCS CardMessage without media
• Improvements in retention policy execution

2021-05-12

• Improved request body validation
• Support for SMS_SENDER channel property to populate originator on SMS channel
• Added support for sending and receiving documents on Viber Business Messaging
• Improved error response mapping and forwarding on Viber Business and SMS channels
• Bugfix for keeping card order in RCS CarouselMessages

2021-04-28

• Improvements in Viber Business Messaging transcoding with text formatting
• Various bugfixes

2021-04-14

• Add support for MMS
• Add validation of URLs in MT messages
• Add validation against duplicated callback triggers
• Handle ChoiceResponseMessages on Viber Bot that have no match in the choice tracking data
• Fix prematurely closed HTTP connection exceptions for WhatsApp