10DLC error codes
These errors relate specifically to 10DLC virtual numbers (only applicable for US numbers).
Syniverse delivery report errors
Most US carriers use Syniverse as their supplier. These are Syniverse's error mapping codes:
| Status | Type | Error reason | Description/example |
|---|---|---|---|
| 15 | Screening error | Screening blocked the message | Submit_SM : Spam - Spam Message Detected/Rejected |
| 60 | Screening error | Originator blocked | Campaign not active on AT&T |
| 64 | Screening error | Blocked due to exceeded quota | Submit_SM : Max Limit - Sending Limit Reached |
| 152 | HLR error | Teleservice not provisioned | Service not available to subscriber/NAK returned |
| 300 | ESME external error | Invalid destination address | |
| 310 | ESME external error | Invalid source address | |
| 321 | ESME external error | Receiver rejected error | |
| 332 | ESME external error | Invalid operation | Invalid bind mode |
| 334 | ESME external error | Invalid parameter | Invalid source or destination sub-address. Example: Submit_SM : Invalid Tag Data (the message has invalid tagging data). |
| 349 | ESME external error | Request failed | Message invalid, routing failure, potentially blocked on AT&T |
| 399 | ESME external error | Unknown | Link unavailable, message blocked, late response, all other errors |
Zipwhip delivery report errors
These are Zipwhip's error mapping codes for toll-free numbers in the US:
| Status | Type | Error reason | Description/example |
|---|---|---|---|
| 17 | Routing error | Destination network type unknown | Route denied |
| 66 | Screening error | Data coding scheme blocked | Invalid data coding scheme |
| 102 | SMSC error | System failure | System error |
| 150 | HLR error | Unknown subscriber | Permanent resolution failure |
| 152 | HLR error | Teleservice not provisioned | Destination address is not text enabled |
| 200 | MSC error | Unidentified subscriber | Source carrier invalid or destination carrier invalid |
| 205 | MSC error | Illegal subscriber | Source not authorized |
| 213 | MSC error | Reject | Temporary resolution failure |
| 255 | Screening error | Personal service barring, MT Personal Determined Barring Black List | User opted out ( STOP), SPAM identified by Zipwhip, or SPAM REJECT by Zipwhip |
| 280 | Screening error | SM external control error | Source carrier disabled or destination carrier disabled |
| 300 | ESME external error | Invalid destination address | |
| 301 | ESME external error | Invalid destination numbering plan | Invalid destination address numbering plan ( NPI ) |
| 302 | ESME external error | Invalid destination type of number | Invalid destination type of number (TON) or invalid destination address TON |
| 303 | ESME external error | Invalid destination flag | |
| 304 | ESME external error | Invalid number of destinations | |
| 310 | ESME external error | Invalid source address | |
| 311 | ESME external error | Invalid source numbering plan | Invalid source address numbering plan ( NPI ) |
| 312 | ESME external error | Invalid source type of number | Invalid source TON or invalid source address TON |
| 320 | ESME external error | Receiver permanent error | Permanent send error or ESME receiver permanent error |
| 321 | ESME external error | Receiver reject error | ESME receiver reject message error |
| 322 | ESME external error | Receiver temporary error | ESME receiver temporary error |
| 331 | ESME external error | Invalid service type | Invalid service type, specified service type is unavailable, or specified service type is denied |
| 332 | ESME external error | Invalid operation | Cancelling message failed, message query request failed, or insufficient credits to send message |
| 333 | ESME external error | Operation not allowed | Transaction delivery failure |
| 335 | ESME external error | Parameter not allowed | TLV not allowed |
| 336 | ESME external error | Invalid parameter length | |
| 337 | ESME external error | Invalid optional parameter | Error in the optional part of the PDU body, Invalid TLV value, Invalid source address subunit, or Invalid destination address subunit |
| 338 | ESME external error | Optional parameter missing | Expected TLV missing |
| 339 | ESME external error | Invalid validity | Invalid validity period value |
| 340 | ESME external error | Invalid scheduled delivery | Invalid scheduled delivery time |
| 341 | ESME external error | Invalid distribution list) | Invalid distribution list name or invalid submit to distribution list |
| 342 | ESME external error | Invalid message class | Invalid ESM class set |
| 343 | ESME external error | Invalid message length | Validation failed - empty message body or the message is too long |
| 344 | ESME external error | Invalid message reference | Message ID is invalid |
| 345 | ESME external error | Invalid number of messages | |
| 347 | ESME external error | Invalid priority | Invalid priority flag |
| 348 | ESME external error | Invalid replace flag | Message replacement failed, Invalid submit with replace request, or Invalid replace_if_present flag |
| 349 | ESME external error | Request failed | Submitting message has failed |
| 350 | ESME external error | Invalid delivery report request | Invalid registered delivery flag |
| 360 | ESME external error | Message queue full | |
| 362 | ESME external error | Throttling | Throttling error |
| 399 | ESME external error | Unknown | Possible reasons:
|
Additional resources
- Check out some Voice API tutorials .
- Sending SMS? Take a look at our SMS REST API tutorials .
