Sending a message with fallback

Simple SMS fallback

Below is an example of a text message with Simple SMS Fallback. Note the use of mt_text type in the fallback > message object.

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{
   "to":"441234567890",
   "message":{
      "type":"text",
      "text":"Hello World!"
   },
   "fallback":{
      "message":{
         "type":"mt_text",
         "from":"440987654321",
         "text":"Hello World!"
      },
      "conditions":{
         "rcs_unavailable":{
            "enabled":true
         },
         "agent_error":{
            "enabled":true
         }
      }
   }
}

Web Fallback

Below is an example of a text message with Web Fallback. Note the use of mt_web type in the fallback > message object.

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{
   "to":"441234567890",
   "message":{
      "type":"text",
      "text":"Hello World!"
   },
   "fallback":{
      "message":{
         "type":"mt_web",
         "from":"440987654321",
         "text":"Hello World!"
      },
      "conditions":{
         "rcs_unavailable":{
            "enabled":true
         },
         "agent_error":{
            "enabled":true
         }
      }
   }
}